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Hardware Rendering

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Please note that for almost all installations this section won't be required. Only follow these instructions if the following problem occurs:

 

The application starts and the main window is visible but completely blank and no controls are visible.

 

If you experience this problem it is almost certainly a problem with your video driver. Updating the driver might help but as a workaround it is also possible to tell the AllSkEye application to disable hardware rendering which will also fix this issue. Disabling hardware rendering might slow the display/UI refresh of the application a bit but should not interfere with the normal operation of capturing and processing images.

 

To disable hardware rendering you have to open the application configuration file and make a small change. Steps are as follows:

 

Open the installation folder in a file explorer
Locate the 'AllSkEye.exe.config' file
Open this file with a text editor (e.g. Notepad or the excellent Notepad++)
Locate the DisableHardwareRendering entry and set True in between the two <value> tags
Save!
Now when you start the application it will run on software rendering only and hopefully fix the display problem

 

 

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