Please note that for almost all installations this section won't be required. Only follow these instructions if the following problem occurs:
The application starts and the main window is visible but completely blank and no controls are visible.
If you experience this problem it is almost certainly a problem with your video driver. Updating the driver might help but as a workaround it is also possible to tell the AllSkEye application to disable hardware rendering which will also fix this issue. Disabling hardware rendering might slow the display/UI refresh of the application a bit but should not interfere with the normal operation of capturing and processing images.
To disable hardware rendering you have to open the application configuration file and make a small change. Steps are as follows:
• | Open the installation folder in a file explorer |
• | Locate the 'AllSkEye.exe.config' file |
• | Open this file with a text editor (e.g. Notepad or the excellent Notepad++) |
• | Locate the DisableHardwareRendering entry and set True in between the two <value> tags |
• | Save! |
• | Now when you start the application it will run on software rendering only and hopefully fix the display problem |