The help tab offer the following functions:
• | It shows the AppVersion you are using and the name of the settings file currently in use |
• | It allows you to open the help file by clicking the 'Open Help File' button |
• | It allows you to open the support forum page of the AllSkEye website |
• | It allows you to export settings and logs to help in troubleshooting |
• | It shows you the license agreement you have consented to when you started to use the app |
• | It shows you the 3rd party components license agreements for all third party code used in this app |
Additionally the tab provides controls to change between the Standard and PRO version of AllSkEye and licensing related functions. For full details please see here: Standard / PRO Version
Get Help
For information on how to get help please click here.
This function has been added to aid troubleshooting software issues by copying important files to one folder location from where they can be easily added to an email as attachments (the original files will be kept in place). Clicking the 'Export Settings and Logs' button will copy the following files to a folder of your choice:
• | AllSkEye Settings |
• | Error Log (if found) |
• | Ftp Log (if found) |
• | All log files (General, Acquisition, Processing) |
You can choose to 'Sanitise' the settings file by ticking the provided box. This will remove any sensitive information such as FTP/Email log on details and servers (active by default).